Servicing & Repair
Based in Ocean Terminal, we pride ourselves in getting you back on the road or cycle path as soon as possible whatever the condition of your bike.
From a simple check over to a full strip down, we offer a full range of services to suit your needs. Whether your bike has been sat at the bottom of the garden for five years and needs a full strip down or you’d simply like a Tweak, we will get you running as good as new.
If you are unsure of what your bike may need, we are happy to provide free estimates in our Service Centre. Please contact us or come into the shop where we can give you a clear idea of what needs to be done and how much it will cost.
The guys at Bike Craft are great. Really friendly and knowledgeable. I had an ongoing problem with my Di2's that two other bike shops hadn't been able to fix and James was great at figuring out what was the issue and conferring with Shimano until they solved the problem and got the parts needed.
The service I received was fantastic and they kept me informed of everything they were doing. Their prices are very reasonable and I would highly recommend them if you are looking for anything from a simple bike service up to a more specialized technical issue.
Superb staff, extremely knowledgeable and friendly.
Nothing was to much trouble.
Would certainly recommend them!
I visited Bike Craft last year for the first time to get my bike serviced having had the shop recommended by a friend. When I picked my bike up after the service I was pretty confident they'd replaced my bike with a brand new one - it was so shiny and ran like it did years ago when I first bought it. Every part had been cleaned and oiled to perfection, and the brakes and gears were really nice and tight. I was really impressed.
Fast forward a year and I'm back, this time in the Ocean Terminal branch of Bike Craft buying a new bike. The service from the staff at both stores is first class. They listened to me as their customer about my riding style and what I'll be using it for and gave me sound advice. If you need anything at all cycling-related in Edinburgh I can't recommend a better shop than Bike Craft. They've got a customer for life now!
Excellent customer service. The guys are friendly, knowledgable and don't try to push repairs you don't want/need.
I am very impressed with the standard of my bike repairs and it's great to have that level of customer service in a bike shop (something pretty lacking in other Edinburgh repair services). Could not recommend more highly.
One of the finest retail experiences I've ever had. The guys went above and beyond the call of duty for the bike purchase I made last week.
A great bike, with great advice on the accessories I needed, and a great effort made to make sure that I got everything I needed within the timeframe I needed it.
Will be using them again, even if they *are* on the wrong side of the city for me!